How can I get help with the website?You can contact our support team via email at support@empcommunity.com or by using the contact form on our contact page. We aim to respond within 24 hours on business days.
What are the support hours?Our support team is available Monday to Friday, from 9:00 AM to 6:00 PM (EST). For urgent matters outside these hours, you can leave a message and we will get back to you as soon as possible.
Can I report a technical issue or bug?Yes, please report any technical issues, broken links, or website bugs to tech@empcommunity.com. Please include a description of the problem and, if possible, a screenshot.
How do I contact the editorial team about content?For questions, suggestions, or corrections regarding the published studies and articles, please write to editorial@empcommunity.com. We value community feedback on our research.
Is there a phone number for immediate assistance?For direct communication, you can call our office at 201.605.2038 during support hours. For non-urgent inquiries, email is preferred to ensure your request is properly documented.
Where can I find the privacy policy and terms of use?You can find our Privacy Policy and Terms of Use linked in the website footer. They are also accessible directly via policy.html and terms.html respectively.